var myAnswer = new Array();
myAnswer[0] = "Click on a question to view the answer.";
myAnswer[1] = "<div class='heading1'>What measures are taken to ensure quality?</div> <p class=textli>InventAsia takes great care to ensure the accuracy of its transcriptions.  Quality is a continuous process that is reflected in our commitment to consistently deliver cost-effective, high-quality solutions to our customers.</p><p class=textli>We are committed to give our clients the highest level of accuracy of 98.5%.  Our quality assurance program begins with our trained, experienced, professional transcriptionists who type and proof read your dictation. Quality is double checked by a senior member for proofing, spelling, grammar and formatting. InventAsia uses a stringent process of editing and quality control checks on all final transcriptions before they are returned to our  client. These repetitive quality control checks ensure that the company's transcriptions are (as a minimum)at par with industry standards.</p><div style='margin-bottom: 4px; margin-right: 7px;' align='right'><img src='images/bullet_x_oran.gif' height='9' width='9'><a href='javascript: displayAnswer(0)'> Close Box</a></div>";
myAnswer[2] = "<div class='heading1'>What are the measures taken to protect client and document confidentiality?</div> <p class=textli>Protection of clients confidentiality of information and their data is our primary concern. We have taken technical and procedural measures to ensure total security. Transfer of data is made through secured e-mail, FTP and our password protected website.</p><div style='margin-bottom: 4px; margin-right: 7px;' align='right'><img src='images/bullet_x_oran.gif' height='9' width='9'><a href='javascript: displayAnswer(0)'> Close Box</a></div>";
myAnswer[3] = "<div class='heading1'>How can I send you my voice files?</div><p class=textli>You can send your voice files in different ways whichever is convenient to you.</p><ul><li>E-mail </li><li> File Transfer Protocol (FTP) - the <a href=glossary.html#protocol>protocol </a> for exchanging over the </li><li>Secure Password protected website – you can proceed to our client login page. We will assign you an account name to upload your voice files </li></ul></p><div style='margin-bottom: 4px; margin-right: 7px;' align='right'><img src='images/bullet_x_oran.gif' height='9' width='9'><a href='javascript: displayAnswer(0)'> Close Box</a></div>";
myAnswer[4] = "<div class='heading1'>In what format will I receive my work?</div><p class=textli>Documents will be sent in RTF (Rich Text Format) so that you have final edit capability.  This standard file type can be opened using any word processing program, including Microsoft Word, WordPerfect, Lotus, etc. <br><br>We can also send in other formats upon request.</p><div style='margin-bottom: 4px; margin-right: 7px;' align='right'><img src='images/bullet_x_oran.gif' height='9' width='9'><a href='javascript: displayAnswer(0)'> Close Box</a></div>";
myAnswer[5] = "<div class='heading1'>How do I test your service?</div><p class=textli>Please contact us and forward to us some sample voice files.</p><div style='margin-bottom: 4px; margin-right: 7px;' align='right'><img src='images/bullet_x_oran.gif' height='9' width='9'><a href='javascript: displayAnswer(0)'> Close Box</a></div>";
myAnswer[6] = "<div class='heading1'>Do you keep a back up of my dictations?</div><p class=textli>Yes! Your documents can be saved on our servers for as long as you wish.</p><div style='margin-bottom: 4px; margin-right: 7px;' align='right'><img src='images/bullet_x_oran.gif' height='9' width='9'><a href='javascript: displayAnswer(0)'> Close Box</a></div>";
myAnswer[7] = "<div class='heading1'>I would like to try the service. How long will it take to set up?</div><p class=textli>It will take just 20 minutes. <br><br>If you would like more information please email us on support-uk@invent-asia.com or you may fill in the form on our enquiry page.</p><div style='margin-bottom: 4px; margin-right: 7px;' align='right'><img src='images/bullet_x_oran.gif' height='9' width='9'><a href='javascript: displayAnswer(0)'> Close Box</a></div>";
myAnswer[8] = "<div class='heading1'>What are the different Audio Formats?</div><p class=textli>Below are some common audio formats in dictation. </p><p class=textli><strong>DSS </strong></p><p class=textli><strong>Digital Speech Standard </strong> (DSS) is a <a href=glossary.html#cda>proprietary compressed digital audio </a> format. Its primary use is in <a href=glossary.html#dd>digital dictation </a> recorders. This file format is limited to basic recording functionality (such as recording, playing, rewinding, etc.) as well as the ability to record in either insert or overwrite mode. DSS is a format designed specifically for speech, equivalent to <a href=glossary.html#mp3>MP3 </a> for music. </p><p class=textli><strong>MP3 </strong></p><p class=textli>MP3 is a popular <a href=glossary.html#da>digital audio </a> encoding format, designed to greatly reduce the amount of data required to represent audio. Because MP3 files are small, they can easily be transferred across the Internet </p><p class=textli><strong>WAV </strong></p>WAV (or WAVE ), short for Waveform audio format, is a Microsoft and IBM <a href=glossary.html#aff>audio file format </a> standard for storing audio on PCs </p><div style='margin-bottom: 4px; margin-right: 7px;' align='right'><img src='images/bullet_x_oran.gif' height='9' width='9'><a href='javascript: displayAnswer(0)'> Close Box</a></div>";




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